Tracking and Shipping

Every parcel pack or box that is send via courier has a Parcel Tracking Code that can be used to track your parcel. The tracking number looks something like this: 1RBB-XXXX-XXXX-XXXX
 

How To Track Your Order


Step1:
Navigate to your 'My Account' by clicking on this link.
Step2:
Click on your order number eg. '#THWXXXX' next to the order number that you would like to track
Step3:
You'll find the tracking link in the products table. eg Fullfilled Feb 15 Pass The Parcel #1RBB-XXXX-XXXX-XXXX.
Step4:
Click on the tracking number to navigate to the couriers tracking page.
 

Shipping Estimates


Auckland and Surrounds: 1 to 2 days*
North Island: 1 to 3 days*
South Island: 2 to 4 days*
*Monday to Friday